Contents
- 1. Definitions
- 2. Acceptance of Terms
- 3. Eligibility & Registration
- 4. Account Responsibilities
- 5. Deposits & Withdrawals
- 6. Bonuses & Promotions
- 7. Gaming Rules & Fair Play
- 8. Prohibited Activities
- 9. Intellectual Property
- 10. Limitation of Liability
- 11. Responsible Gaming
- 12. Account Suspension
- 13. Dispute Resolution
- 14. Amendments
- 15. Governing Law
- 16. Contact
Last Updated: 1 January 2026
Version: 2026.1
Language: English
Contact: [email protected]
In these Terms and Conditions, the following terms shall have the meanings set out below unless the context otherwise requires:
- "z789" / "the Platform" / "we" / "us" / "our" refers to z789 and the online gaming platform accessible at z789.lat, including all associated services, features, and content.
- "Player" / "you" / "your" refers to any individual who accesses, registers on, or uses the z789 platform in any capacity.
- "Account" refers to the individual registered player account created on z789, which holds the player's identity information, PKR wallet balance, bet history, and bonus information.
- "PKR Wallet" refers to the Pakistani Rupee-denominated account balance held within a Player's z789 account, from which all wagers are placed and to which all winnings are credited.
- "Bonus Funds" refers to promotional credits granted by z789 to a Player's account, which are subject to wagering requirements and separate terms before they may be converted to withdrawable real-money funds.
- "Wager" / "Bet" refers to any amount of real money or bonus funds staked by a Player on any game, sporting event, or casino outcome offered on z789.
- "Services" refers collectively to all gaming products, betting markets, payment functions, customer support channels, and other features offered by z789.
- "Terms" refers to these Terms and Conditions in their entirety, as amended from time to time.
By accessing z789 in any capacity — including browsing the platform without registration, registering an account, making a deposit, or placing a wager — you acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions, our Privacy Policy, our Responsible Gaming Policy, and any game-specific or promotion-specific rules published on the platform.
If you do not agree to these Terms in their entirety, you must immediately cease accessing and using z789. Continued use of the platform constitutes your ongoing acceptance of the Terms in their most current version.
These Terms represent the entire agreement between z789 and the Player with respect to the subject matter herein, superseding all prior understandings, representations, or agreements — whether oral or written — relating to the same subject matter.
Age Restriction: 21+ The z789 platform is strictly restricted to individuals who are 21 years of age or older. Registration by, or on behalf of, any person under the age of 21 is expressly prohibited.
To register a valid z789 account, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis:
- You are at least 21 years of age;
- You are a natural person (not a corporation, partnership, or other entity);
- You are legally capable of entering into a binding contract under applicable law;
- You are not accessing z789 from any jurisdiction where online gaming is unlawful;
- You are not a current employee, contractor, or close family member of a z789 employee;
- You do not already hold an active or suspended z789 account.
During registration, you are required to provide accurate, complete, and current personal information, including your full legal name, date of birth, email address, and Pakistani mobile number. z789 reserves the right to request identity verification documents at any time to confirm the accuracy of your registration information. Failure to provide satisfactory verification documents within the timeframe specified by z789 may result in account suspension and withholding of funds pending verification.
z789 may require Know Your Customer (KYC) verification before processing any withdrawal. Acceptable documents typically include a valid CNIC (Computerised National Identity Card), passport, or other government-issued identity document. Proof of payment method and address may also be requested in accordance with international anti-money laundering standards.
As a registered z789 Player, you are solely responsible for:
- Maintaining the confidentiality and security of your account login credentials, including your username, password, and any Two-Factor Authentication codes;
- All activity that occurs under your z789 account, whether or not conducted by you personally;
- Ensuring that no person under the age of 21 accesses your account or the z789 platform via your device;
- Notifying z789 immediately at [email protected] if you suspect unauthorised access to your account;
- Keeping your registered contact information (email address, mobile number) current and accurate at all times.
z789 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. z789 employees will never request your password via any channel. If you receive such a request, it should be treated as fraudulent and reported immediately.
Players are strictly prohibited from sharing, selling, transferring, or otherwise allowing another person to access their z789 account. Accounts are personal and non-transferable under any circumstances.
All financial transactions on z789 are conducted in Pakistani Rupees (PKR). z789 supports the following payment methods for both deposits and withdrawals: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard.
The minimum deposit amount is Rs 500. There is no maximum deposit limit for standard accounts, though individual payment providers may impose their own transaction limits. Deposits are credited to your PKR wallet immediately upon successful confirmation from the payment provider. z789 does not charge fees on deposits; however, payment providers may apply their own charges.
The minimum withdrawal amount is Rs 1,000. Withdrawal requests are processed within standard processing windows, typically same-day for amounts within standard limits. Withdrawals are processed to the same payment method used for the most recent deposit where possible. z789 reserves the right to conduct KYC verification before processing any withdrawal, particularly for first withdrawals or amounts exceeding standard limits. Withdrawals of bonus-related funds are only available after applicable wagering requirements have been satisfied in full.
z789 reserves the right to delay or suspend any withdrawal pending investigation where there is reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms. z789 cooperates with applicable anti-money laundering regulations and may report suspicious transactions to relevant authorities without prior notice to the player.
z789 offers various promotional bonuses, including but not limited to: welcome bonuses, deposit match bonuses, weekly reload bonuses, cashback offers, and seasonal promotions. All bonuses are subject to the following general conditions unless otherwise stated in individual promotion terms:
- Wagering Requirements: Bonus funds must be wagered a minimum number of times before they become withdrawable. Standard wagering requirements are 30x the bonus amount for slot games and 10x for live casino games. Not all games contribute equally — esports betting and some live games may contribute at a reduced rate.
- Time Limits: All bonuses have an expiry period, typically 7 to 30 days from the date of issue. Unused bonus funds and any associated winnings are forfeited upon expiry.
- One Bonus Per Household: Only one bonus may be claimed per household, IP address, device, or payment method. Attempting to claim bonuses through multiple accounts is a violation of these Terms.
- Maximum Withdrawal from Bonus: Certain promotional bonuses may carry a cap on the maximum amount that can be withdrawn from bonus-derived winnings. Where applicable, this cap is stated in the individual promotion terms.
- Game Restrictions: Some bonuses may only be used on specific game categories or titles. Attempting to use bonus funds on restricted games may result in the bonus and associated winnings being voided.
z789 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. The existence of a bonus in a previous period does not create any obligation for z789 to offer the same bonus in future periods.
All games offered on z789 are provided by certified third-party game studios, including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Play'n GO, and Ezugi, among others. Each game is governed by its own specific rules, which are accessible within the game interface prior to wagering.
z789 ensures that all Random Number Generator (RNG) games are certified by independent testing laboratories for statistical fairness and unpredictability. Return-to-Player (RTP) figures are published in-game and represent the theoretical long-term payout percentage over millions of game rounds — they do not guarantee individual session outcomes.
Live dealer games are streamed in real time from professional dealing studios. The decisions of the live dealer and game outcomes are final once the round is concluded. In the event of a verified technical fault mid-round, all wagers from that round will be voided and stakes returned to Player accounts.
All cricket, esports, and other sports betting markets are settled in accordance with z789's official settlement rules for each sport and market type. In-play betting markets may be suspended at any time due to event developments. Bets placed after a material event (e.g., a wicket, a goal) but before market suspension may be voided at z789's discretion.
Maximum winnings from a single bet or slot session may be subject to a cap as specified in relevant game rules or promotion terms. z789 reserves the right to apply maximum payout limits across any game category.
The following activities are strictly prohibited on z789 and may result in immediate account termination, forfeiture of funds, and reporting to relevant authorities:
- Registering more than one account on z789, whether under the same or different identities;
- Providing false, misleading, or incomplete personal information during registration or KYC verification;
- Using fraudulent payment methods, including stolen card details or misappropriated mobile wallet credentials;
- Using software, algorithms, bots, or automated tools to place bets, exploit games, or circumvent platform security;
- Engaging in or facilitating match-fixing, collusion between players, or any form of corrupt betting practice;
- Exploiting software bugs, errors in odds, or miscalculated payouts — any winnings derived from such exploitation are subject to voiding;
- Engaging in arbitrage betting strategies designed to guarantee profit regardless of outcome through abuse of promotional offers;
- Accessing z789 from a jurisdiction where doing so is unlawful under local law;
- Attempting to launder money or use z789 in furtherance of any criminal activity;
- Harassing, threatening, or abusing z789 staff or other players through any communication channel.
All content on the z789 platform — including but not limited to text, graphics, logos, images, software code, game interfaces, audio, video, data compilations, and the z789 brand identity — is the intellectual property of z789 or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the z789 platform solely for personal, non-commercial entertainment purposes, strictly in accordance with these Terms. No content from z789 may be reproduced, distributed, transmitted, adapted, modified, publicly displayed, or commercially exploited without z789's express prior written consent.
Game content remains the intellectual property of the respective third-party game studios. z789 does not assign or transfer any intellectual property rights to Players through their use of the platform.
To the fullest extent permitted by applicable law, z789 shall not be liable for:
- Any financial losses incurred through gambling on the z789 platform, including losses attributable to system errors that have been corrected;
- Interruptions to the platform's availability due to technical maintenance, server failures, third-party service outages, or events outside z789's reasonable control (including network failures of Pakistani internet service providers);
- Any loss of data, profits, business, or opportunity arising from the use of, or inability to use, z789;
- The accuracy, completeness, or timeliness of any third-party game content, sports data, or odds information displayed on the platform;
- Any indirect, consequential, special, or punitive damages of any kind.
z789's total liability to any Player in respect of any claim arising under these Terms shall not, in any circumstances, exceed the amount deposited by the Player in the twelve (12) months immediately preceding the event giving rise to the claim.
21+ z789 is strictly for adults aged 21 and above only.
z789 is committed to promoting responsible gaming. Players are encouraged to use available tools including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options — all accessible from Account Settings. Please refer to our dedicated Responsible Gaming page for comprehensive guidance.
z789 reserves the right to impose compulsory responsible gaming measures, including mandatory deposit limits or temporary account restrictions, where the platform's monitoring systems detect patterns of play consistent with problem gambling behaviour. Such measures are applied in the interest of player welfare and are not subject to appeal during the active restriction period.
Players who wish to self-exclude from z789 may do so permanently via their Account Settings or by contacting support at [email protected]. Self-exclusion requests are processed within 24 hours. Once a self-exclusion is active, z789 will use reasonable endeavours to prevent the Player from creating a new account, though ultimate responsibility for seeking alternative access lies with the Player.
z789 reserves the right, at its sole discretion, to suspend, restrict, or permanently close a Player's account, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms and Conditions;
- Suspected fraudulent, deceptive, or dishonest conduct;
- Provision of false or misleading information during registration or verification;
- Failure to complete KYC verification within the specified timeframe;
- Suspected engagement in money laundering or other criminal activity;
- Chargebacks initiated against z789 by the Player's payment provider;
- Account inactivity for a continuous period exceeding twelve (12) months.
Where an account is closed due to a confirmed breach of these Terms, z789 reserves the right to forfeit all funds — including real-money balances — held in the account at the time of closure. Where closure occurs for reasons other than a breach, real-money balances (net of any outstanding bonus obligations) will be returned to the Player via their registered payment method within thirty (30) days.
In the event of any dispute, discrepancy, or complaint arising from the use of z789, the Player must first contact z789's customer support team via live chat or email at [email protected]. The support team will acknowledge the complaint within 48 hours and endeavour to resolve it within ten (10) business days.
In cases where a dispute cannot be resolved informally, the Player may escalate the matter in writing to z789's dispute resolution team. z789 will provide a final decision in writing within thirty (30) days of receiving the written escalation.
z789's records — including transaction logs, bet history, game records, and server-side data — shall be considered the authoritative source of truth in any dispute. In the event of a discrepancy between the Player's records and z789's server records, z789's server records shall prevail.
Players agree that disputes must be raised within three (3) months of the event giving rise to the dispute. Claims raised after this period will not be considered.
z789 reserves the right to amend, update, or replace these Terms and Conditions at any time, without prior notice for minor administrative or clarificatory changes. For material changes that affect Player rights or obligations, z789 will provide reasonable notice by publishing the updated Terms on the platform and notifying registered Players via email or account notification.
The date of the most recent update to these Terms is displayed in the "Last Updated" field at the top of this document and in the Table of Contents sidebar. Players are responsible for reviewing the Terms periodically. Continued use of z789 following notification of an update constitutes acceptance of the revised Terms.
z789 operates under applicable international gaming licensing standards and complies with the regulatory requirements of its licensing jurisdiction. These Terms and Conditions are governed by and shall be construed in accordance with applicable international gaming law and the licensing conditions under which z789 operates.
By using z789, Players acknowledge their own responsibility to determine whether accessing and using the platform is lawful in their local jurisdiction. z789 makes no representation that the platform is legal or appropriate for use in any specific jurisdiction. z789 is not responsible for any Player's breach of local laws applicable in their location.
Nothing in these Terms limits any rights that Players may have under mandatory consumer protection provisions applicable in their local jurisdiction that cannot be excluded by contract.
If you have any questions, concerns, or requests relating to these Terms and Conditions, or to the z789 platform in general, please contact us through the following channels:
General enquiries, account queries, bonus questions, and formal complaints: [email protected] (plain text — not a clickable link)
Available 24/7 from inside your z789 account dashboard. Live chat is the fastest channel for urgent account or payment-related queries. Average response time under 3 minutes during active hours.
These Terms and Conditions were last updated on 1 January 2026 and supersede all previous versions of the z789 Terms and Conditions. By using z789 after this date, you confirm your acceptance of these Terms as stated.