z789 Privacy Policy —
Your Data, Your Rights

z789 ("the Platform," "we," "us," "our") operates the online gaming and sports betting platform accessible at z789.lat, providing Pakistani players with access to live casino games, cricket and esports betting, online slots, Teen Patti 20-20, and related gaming services. In the course of providing these services, z789 necessarily collects and processes certain personal data about our players — from the initial registration through to ongoing gameplay, payments, and customer support interactions.

This Privacy Policy is designed to give you clear, honest, and complete information about exactly what personal data z789 collects, why we collect it, how we use it, who we may share it with, and what your rights are in relation to that data. We recognise that privacy matters deeply to Pakistani players, and we are committed to handling your information with the same level of care and respect that we apply to every other aspect of the z789 platform.

In this Privacy Policy, the following defined terms apply:

• "Personal Data" means any information relating to an identified or identifiable natural person — for example, your name, CNIC number, mobile number, email address, or IP address.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or any combination thereof.
• "Data Controller" refers to z789, which determines the purposes and means of processing your Personal Data.
• "Data Processor" refers to any third-party organisation that processes Personal Data on z789's behalf, under z789's instruction and pursuant to a data processing agreement.
• "Player" / "you" / "your" refers to any individual who accesses, registers on, or uses the z789 platform.
• "Cookie" means a small data file placed on your device by a website server, used to store session, preference, or tracking information.
• "KYC" (Know Your Customer) refers to the identity verification process required under applicable anti-money laundering and responsible gaming regulations.

z789 collects the following categories of personal data from players:

z789 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, health data, or biometric data) except where expressly required by applicable regulatory obligations.

z789 collects personal data through the following channels and methods:

z789 processes your personal data for the following specific purposes:

• Account Registration and Management: To create, verify, maintain, and administer your z789 player account, including authenticating your identity on each login and applying account-level settings you configure.
• Service Delivery: To provide access to z789's gaming services, including casino games, cricket betting, esports markets, slot games, and Teen Patti 20-20 — and to personalise your experience within these categories.
• Payment Processing: To process deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard — and to maintain accurate records of all financial transactions associated with your account.
• KYC and Fraud Prevention: To verify your identity and age in accordance with applicable regulatory requirements, and to detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised account access.
• Responsible Gaming: To monitor gaming behaviour patterns, identify signs of problem gambling, apply requested self-exclusion measures, and enforce deposit and loss limits set by you or applied by z789 under its responsible gaming obligations.
• Customer Support: To respond to your queries, resolve disputes, address complaints, and maintain records of your interactions with the z789 support team for quality and compliance purposes.
• Marketing and Promotions: To send you relevant promotional offers, bonus notifications, and platform updates — but only where you have provided consent to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve z789's game selection, user interface, payment processes, and overall platform performance.
• Legal and Regulatory Compliance: To comply with applicable international gaming licensing obligations, anti-money laundering requirements, and any lawful request from regulatory or law enforcement authorities.

z789 processes your personal data on the following legal bases, as applicable to each processing activity:

• Contractual Necessity: Processing required to perform our obligations under the contract created when you register on z789 and accept the Terms and Conditions — including providing gaming services, processing payments, and managing your account.
• Legal Obligation: Processing required to comply with z789's regulatory obligations, including KYC identity verification, anti-money laundering record-keeping, and responsible gaming reporting obligations.
• Legitimate Interests: Processing carried out to advance z789's legitimate business interests, including fraud detection, security monitoring, dispute resolution, and platform analytics — provided these interests are not overridden by your fundamental data protection rights.
• Consent: Processing activities where z789 specifically requests your permission, including direct marketing communications and non-essential cookies. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

z789 may disclose your personal data to the following categories of recipients, strictly for the purposes described:

z789 uses cookies and similar browser-based tracking technologies to operate and improve the platform. The following categories of cookies are used:

You may manage your cookie preferences through your browser settings. Please be aware that disabling essential or security cookies may prevent you from accessing some or all of z789's features. z789 does not use third-party advertising cookies or track your activity across other websites.

z789 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and z789's servers — the same encryption standard used by major international financial institutions;
• Password hashing and salting — z789 does not store your password in readable form. All passwords are processed through a one-way cryptographic hash function, meaning z789 staff cannot view your password under any circumstances;
• Two-Factor Authentication (2FA) available for all player accounts — strongly recommended to prevent unauthorised access even if your password is compromised;
• Firewall and intrusion detection systems actively monitoring z789's infrastructure for suspicious traffic patterns and attempted breaches;
• Access controls limiting which z789 staff members can access which categories of player data, on a strict need-to-know basis;
• Regular security audits and penetration testing carried out by independent security professionals;
• Separate storage of player funds — financial account data is stored in segregated, access-controlled database environments.

z789 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. The following retention principles apply:

• Active accounts: Personal data associated with an active z789 account is retained for the full duration of the account's active status plus any mandatory post-closure retention period required by regulation.
• Financial and transaction records: Records of deposits, withdrawals, and gaming transactions are retained for a minimum of five (5) years following account closure, in accordance with applicable anti-money laundering record-keeping obligations.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following the completion of the verification process, or from the date of account closure — whichever is later.
• Customer support records: Communications with z789's support team are retained for three (3) years for quality assurance, dispute resolution, and compliance purposes.
• Technical logs: Server logs, session data, and IP address records are typically retained for twelve (12) months, subject to extension where required for fraud investigation or legal proceedings.
• Inactive accounts: Where a player account has been inactive for more than twelve (12) months, z789 will review whether continued data retention is necessary and may contact you to confirm your account status before scheduling data reduction processes.

As a player on z789, you have the following rights with respect to your personal data. To exercise any of these rights, contact z789 at [email protected] with your registered email address and a description of your request:

z789 aims to respond to all data rights requests within 30 calendar days. Where a request is particularly complex or numerous, z789 may extend this period by a further 60 days, in which case you will be notified of the extension and the reason for it.

z789 operates globally, and as a result, your personal data may be transferred to and processed in countries outside Pakistan in the course of providing our services. This may occur, for example, when data is processed by our third-party game studio partners, identity verification providers, or cloud infrastructure vendors who are based in other countries.

Where personal data is transferred internationally, z789 ensures that appropriate safeguards are in place to protect that data, including:

• Transferring data only to recipients who are bound by contractual obligations imposing data protection standards equivalent to those described in this Policy;
• Using standard contractual clauses or equivalent data transfer mechanisms recognised under applicable international data protection frameworks;
• Selecting third-party processors that are certified under applicable data security standards.

By using z789, you acknowledge that your personal data may be transferred internationally for the purposes described in this Policy, subject to the safeguards outlined above.

The z789 platform integrates third-party services — including game studio interfaces, payment processors, and identity verification tools — as part of delivering its full gaming and betting experience to Pakistani players. These third-party services operate under their own privacy policies and data practices, which are separate from and independent of this z789 Privacy Policy.

z789 is not responsible for the privacy practices of third-party services accessed through the platform. Players are encouraged to review the privacy policies of any third-party services they interact with, including payment providers such as JazzCash and EasyPaisa, whose data processing is governed by their own terms and privacy commitments.

z789 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made to this Policy, z789 will:

• Update the "Last Updated" date displayed at the top of this Policy and in the sidebar;
• Notify registered players via email or platform notification where the changes materially affect how we process their personal data;
• Where required by applicable law, seek fresh consent for new processing activities introduced by the updated Policy.

Your continued use of z789 following notification of an updated Privacy Policy constitutes your acceptance of the changes. Players who do not accept the revised Policy should cease using z789 and contact [email protected] to close their account and request deletion of their personal data to the extent permitted by our legal retention obligations.

If you have any questions, concerns, or requests relating to this Privacy Policy or z789's handling of your personal data, please contact us via the following channels. All privacy-related correspondence will be handled with confidentiality:

This Privacy Policy was last updated on 1 January 2026. The current version supersedes all previous versions of the z789 Privacy Policy. By using z789 after this date, you confirm your awareness of this Privacy Policy as currently stated.